A Local Van offers options ranging from no cost to full replacement value protection.

Please read the following information carefully. One of the two options must be chosen before the movers can begin.

A Local Van employs professional movers who will take all precautions in preparing and moving your belongings

Since A Local Van cannot control whether proper packing methods were used on boxes not packed by our staff (packed by owner or PBO), liability is limited to actual evidence of negligent handling. A Local Van may decline a claim on any box PBO, for which no exterior damage is visible. In addition, except in cases of negligence, A Local Van will not be held liable for the internal functioning of electronic or mechanical items, regardless of who packed or unpacked them. Pressboard, particleboard, or engineered ready-to-assemble wood generally may not withstand normal moving procedures, such as disassembly or reassembly. We may deny any responsibility for items made of this material or for inherent vice.

A Local Van recommends checking with your homeowners or renters coverage to determine the extent to which your household goods may be covered during the course of your move.
A Local Van Moving and Storage provides two coverage options: Full Value Protection and Limited Liability (Released Value of 60 Cents Per Pound Per Article).


Under this plan, articles that are lost, damaged or destroyed must be (at the mover’s option) either repaired, replaced with like items, or a cash settlement will be made for the current market value. A deductible may apply.

The minimum valuation liability is $5.00 times the weight of the shipment, estimated or actual, whichever is greater. For example, if the estimated weight of your shipment is 4000 pounds the minimum liability you can declare is $20,000. (4000 pounds x $5.00 per pound)

Liability in excess of the minimum can be declared. We recommend you choose a level that accurately reflects the value of the shipment.

High value articles (items in excess of $100 per pound) should be declared on the day of the pick-up by itemizing these objects on the inventory forms our movers will prepare. The movers liability will not exceed $100 per pound, unless specifically declared by the shipper.


As a licensed mover with the Kentucky Transportation Cabinet and the US DOT, we provide limited liability coverage at no extra charge.

Option 2 is released value of $0.60 per pound per article, in the event of damage or loss. Our tariff rate provides for this coverage at no additional cost to the customer. If this option is selected, the shipper signing the contract must state (in his or her own handwriting) either a declaration of the actual value of the shipment (explained above as Plan 1, Full Value Protection) or the words 60 cents per pound per article.

Example: If an item weighing 50 pounds was lost or damaged, the carrier would be liable to the customer for $30.00,

(50 pounds x $.60 = $30.00).

IMPORTANT INFORMATION – While it is convenient to pay for a minimum amount of coverage, the stipulations of Plan 1 require our customers to choose an amount of coverage that will accurately reflect the value of the belongings being transported by A Local Van. Please do not underestimate the value of your goods. This may reduce the mover’s liability proportionately.

All claims must be submitted in writing within the following time line:

  • Local – Within 30 days of delivery date
  • Interstate – Within 9 months of delivery date

All claims will be settled within the time-frames allotted by regulatory agencies

  • Local – Within 120 days of completed claim form
  • Interstate – within 120 days from the date the completed claim is received, if additional time is needed to process the claim you will receive notification in writing from our office.