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selecting a mover

 All movers are not created equal. We suggest you take the following measure to find the mover that is right for you.

• Request references on individual firms from the Better Business Bureau, the American Moving & Storage Association, local consumer affairs offices. Most importantly,
• Ask friends for references.
• Ask your potential mover if they carry Worker’s Compensation Insurance. Remember; without Workers Compensation Insurance you will be potentially liable for anyone hurt on your premises.
• Check to see if their address appears in last year's yellow pages. (If no-Usually means “NOT” Licensed)
• Make sure the mover's place of business actually exists. Beware of companies who provide no business address on their Website, business documents, or a company that is hesitant to provide you with their physical business address. It is important that you know where to track the company down if you have a problem.
• Ask how many years they have been in business.
• Ask if they have a KY DMT license number (required for all intrastate for-hire carriers) Do NOT use a local mover without this important authorization granted by the Kentucky Transportation Cabinet.
• Ask if they have a tariff filed in Kentucky (Tariffs contain rates so customers are charged consistently)
• Ask what equipment is standard on their vans. A professional company will have vans equipped with moving pads, dollies and security straps plus specialty equipment for items such pianos and appliances.
• Visit one of their offices.
• A company with a good reputation will not knock the competition in order to look good.
• A well established company will comply with standard government regulations as a business and employer.
• Beware of companies who deliberately use vague details and low hourly rate quotes. You should have enough specific information to compare and if the rate quoted is considerably lower than that of other companies you may want to double check references.

We invite comparison by an educated customer.

There are some things you should do before calling aLocalVan--or any company.

Know what you plan to move
Whether you prefer an estimate by phone or in-home estimate, insist that the mover provide an itemized list of everything, which will need to be moved. This list should include all items, which will not fit into a standard size box. The mover should also provide you with an estimated number of cartons needed--regardless of whether you pack or they do. They should also specify any large or unique items and how the items will be prepared and handled.

Handling Conditions
A professional mover will take into consideration the conditions under which the move will take place. Obviously, it will take longer to load from a third floor apartment in a courtyard than an equal volume from a home with driveway parking.

Be realistic
Consider which type of move is best for you. Consider your time schedule, resources, and health when determining how involved you want to be in the move process.

A company should be able to supply in writing:

• the approximate poundage and or the cubic footage
• the size of crew required
• an itemized furniture list
• a detailed explanation of additional services requested
• and an itemized estimate of total cost.

You will then have a basis from which to compare cost and services not just hourly rates.

aLocalVan Moving & Storage will gladly mail you a brochure published by the Interstate Commerce Commission entitled "Your Rights and Responsibilities When You Move" and for your convenience please read or print this document entitled “Important Notice to Shippers of Household Goods” as published by the Kentucky Department of Transportation.