Customer Comment Card

Customer Feedback Encouraged on Every Move

In case we missed the opportunity to receive your feedback, please take a minute to complete this survey.

Thank you,
The aLocalVan Team

*  Required Customer Reference Number * Move Date Month January February March April May June July August September October November December   Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31  Year 2009 2010 2011 * Name used to schedule the move  First    Last * Email * Confirm Email New Address Street Address City State Zip Additional Questions * How did you hear about us? ----PLEASE SELECT---- Yellow Pages Directory Saw trucks Surfed the web User Friendly Phone Book Referred by friend Google Search * How did you get our phone number? ----PLEASE SELECT---- Directory assistance Yellow Pages White Pages Saw Trucks Web site Friend Brochure If you were the individual who scheduled the move, did we: Yes   No     Respond to your calls/questions in a timely manner. Yes   No     Give you tips on moving. Yes   No     Ask for an inventory of items to be moved. Yes   No     Help you understand how the cost of your move was to be calculated. Yes   No     Call the day before the move to confirm the booking. On move day, did we: Yes   No     Arrive on time and in company shirts. Yes   No     Introduce ourselves and begin work promptly. Yes   No     Handled furniture with care. Yes   No     Go over the moving rates again. Yes   No     Give an honest hour's work. (No unnecessary breaks, worked together in an efficient manner.) Yes   No     Offer to rearrange furniture and give you the opportunity to inspect the van at completion of move. Your Reaction: Yes   No     Did we make your moving day more enjoyable than you had anticipated? Yes   No     May we add your name to our reference list? Yes   No     May we display your comments on our web site? Comments and Suggestions: The next time you plan a move how likely will you be to call aLocalVan Moving & Storage? ----PLEASE SELECT---- Extremely Very Somewhat Not Very Not at all Follow-up: Yes   No    I would like a follow up call from a aLocalVan representative. Phone Number   Best time to call  am    pm